FREE during beta · Launch April 15, 2026
AI Customer Support on WhatsApp — reply to everyone, 24/7.
For business owners, schools, and public offices. Like odichat / Flow Cart, but WhatsApp‑first and tuned for Africa. Never miss a message again.
After beta: ₦500 / GHS 15 / KES 150 per month (≈ $0.99), simple & transparent.
What SpiderAI does
Auto‑reply to customers
Answers common questions instantly on WhatsApp — hours, prices, shipping, admissions, policies, payments, and more.
Smart handoff
When things get tricky, SpiderAI routes the chat to a human agent with full context so nothing gets lost.
Works for any org
Shops & SMEs, schools & universities, NGOs, and government service desks — all supported.
Key features
Unified WhatsApp inbox
All customer DMs in one place with tags and notes.
24/7 auto‑responses
Instant answers for FAQs, orders, admissions, and service info.
Knowledge base
Feed your product, school, or office info; SpiderAI learns it.
Team seats & roles
Add staff, set permissions, and track human handovers.
Analytics
Response times, resolved chats, top questions, CSAT.
Local languages
English + West African Pidgin at launch; more coming.
Affordable
Free in beta; after: ₦500 / GHS 15 / KES 150 per month.
Why it helps African orgs
WhatsApp‑first
Most customers already use WhatsApp. No new app, no training. Just chat.
Low data, high speed
Text‑first replies and network‑friendly design keep it fast and affordable.
Release Timeline
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Oct 2025
Private Alpha
Testing with SMEs and school helpdesks in Nigeria & Ghana.
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Nov 15, 2025 → Mar 31, 2026
Public Beta (Free)
Any African business or organization can try SpiderAI free.
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Apr 15, 2026
Official Launch
Paid plans start — simple, cheap, and transparent pricing.
FAQ
Does it replace my team?
No. SpiderAI handles routine questions 24/7 and hands tough chats to your staff with full context.
Can schools and government offices use it?
Yes. We support teams, permissions, audit trails, and privacy controls suitable for larger orgs.
Do I need special hardware or apps?
No new apps. SpiderAI works with WhatsApp and a simple web dashboard (when enabled) for your team.
Is the beta really free?
Yes. Public beta ends March 31, 2026. After that it’s ₦500 / GHS 15 / KES 150 per month (about $0.99).
What languages are supported?
English and West African Pidgin at launch; more local languages are planned.
Do you sell or share our chat data?
No. We never sell personal data. See the privacy policy.